Terms of service

Effective Date: June 29, 2025

Welcome to PawLuvora. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

Welcome to PawLuvora! These Terms and Conditions outline the rules and regulations governing the use of our website, products, and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

1. 📋 General Information

This website is operated by PawLuvora. Throughout the site, the terms "we," "us," and "our" refer to PawLuvora.

We offer this website, including all information, tools, products, services, features, and resources available through the site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

2. 🌐 Use of Our Website

By using our website, you agree that:

• You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
• You will use the website only for lawful purposes.
• You will not use our website or services for any illegal, fraudulent, abusive, or unauthorized purpose.
• You will not attempt to gain unauthorized access to our website, systems, accounts, or services.
• You will not attempt to interfere with, damage, disable, or disrupt the website or its functionality.
• You will not introduce malicious software, viruses, or harmful code to the website.

3. 🛍️ Products and Orders

• Product prices are displayed in the applicable currency selected or supported by the website and may change without prior notice.
• Product availability may change at any time without notice.
• We reserve the right to refuse, limit, or cancel an order at our discretion where permitted by applicable law.
• If an order contains a pricing, product description, inventory, or other material error, we may contact you to correct the error or cancel the affected order.
• If an order is canceled, any eligible payment will be refunded using the applicable payment method.
• Product images are provided for illustrative purposes. Actual colors, packaging, dimensions, or appearance may vary depending on the manufacturer, display settings, or product version.

💡 Product Information: We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate. However, manufacturers may occasionally update product designs, packaging, or specifications without notice.

4. 💳 Payments

All purchases must be paid in full at the time of checkout using the payment methods available on our website.

• You agree to provide accurate and complete billing and payment information.
• Payment transactions may be processed by third-party payment providers.
• We do not directly store complete payment card information on our own systems unless otherwise stated.
• Payment providers may collect and process payment information according to their own privacy policies and terms.
• We reserve the right to cancel or hold an order if payment cannot be verified or is suspected to be fraudulent.

5. 🚚 Shipping and Delivery

Shipping and delivery times may vary depending on your location, selected shipping method, carrier availability, customs processing, and other factors.

While we make reasonable efforts to fulfill and ship orders within the stated timeframes, we are not responsible for delays caused by circumstances outside our reasonable control, including:

• Customs processing or inspections
• Courier or carrier delays
• Natural disasters or severe weather
• Transportation disruptions
• Government restrictions
• Incorrect or incomplete shipping information provided by the customer
• Other events beyond our reasonable control

For additional information regarding delivery times, please review our Shipping Policy.

6. 🔄 Returns and Refunds

Returns, refunds, replacements, and resends are subject to our applicable Refund, Return & Resend Policy.

Please review the relevant policy before submitting a return or refund request. Where applicable, products must be returned in their original or reasonably acceptable condition and within the specified timeframe.

Nothing in these Terms is intended to limit any mandatory consumer rights or legal protections that apply to you under the laws of your jurisdiction.

7. 👤 User Accounts

You may need to create an account to access certain features of our website.

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for activities carried out through your account.
• You agree to provide accurate and up-to-date account information.
• You should notify us promptly if you believe your account has been accessed without authorization.
• We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

8. ©️ Intellectual Property

Unless otherwise stated, the content available on this website, including text, graphics, logos, images, product descriptions, page designs, software, and other materials, is owned by or licensed to PawLuvora and may be protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, republish, distribute, sell, license, or otherwise exploit our website content without our prior written permission, except where permitted by applicable law.

9. ⚖️ Limitation of Liability

To the maximum extent permitted by applicable law, PawLuvora and its affiliates, service providers, employees, agents, and business partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, products, or services.

This may include, where legally permitted, loss of profits, loss of data, business interruption, or other indirect losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

10. 🔄 Changes to These Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time.

Changes will become effective when the updated Terms are posted on this website, unless otherwise stated. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

📌 We recommend checking this page periodically to stay informed about any updates to our Terms and Conditions.

11. 💬 Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Website: pawluvora.com

Email: support@pawluvora.com